This is a comment I received from Thomas Britton of thetrainline.com, which I thought was worth publishing in its own post. Nice that he’s noticed and taken the time to write, and I’m happy my frustrations with their support people has been noted. The original post this refers to is at http://www.hairysocialistsforcatlovers.com/2009/07/14/thetrainlinecom-screws-up/ Hi Oliver, My [...]